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Privacy Center

At Barnes & Noble we value all of our customers and understand that you care about the privacy and security of your personal information. Our Privacy Policy applies to Barnes & Noble's collection, storage, use and disclosure of personal information that may be collected by us when you interact with Barnes & Noble, such as when you visit our stores or websites, or use our devices or applications, participate in our Member Program, or deal with customer service. Protecting the privacy and security of your personal information is a priority at Barnes & Noble, and we do our best to ensure that your personal information is always handled in a safe and responsible manner. For any questions regarding our Privacy Policy or any of our privacy practices, you may contact us at any time at privacy@barnesandnoble.com.

WHAT WE COLLECT

What we Collect

1. User Information

  • name
  • e-mail address
  • billing address
  • shipping address
  • phone number
  • credit card or bank account information
  • date of birth
2. Digital Information
  • Purchase History
  • Browser Type
  • Browsing History
  • Device information
  • Geolocation
  • Social Media identifiers used for login to B&N products
3. Other Sources
  • Publicly available information
  • Information you provide in surveys
  • Information you provide in connection with our membership and affinity programs
  • Information you consent to be provided to us from third parties
For more information, please refer to our PRIVACY POLICY.

WITH WHOM DO WE SHARE DATA

With Whom do we share data

  • Barnes & Noble affiliates
  • Business partners
  • Third party service providers and vendors
  • Certain digital content providers
  • Credit Card companies
  • Third party membership programs
  • Co-Branded Offerings
  • Legal and regulatory authorities as required
For more information, please refer to our PRIVACY POLICY.

HOW WE USE DATA

How we use data

  • Provide services
  • Operate sites and apps
  • Store interactions
  • Respond to inquiries
  • Fulfill orders and requests
  • Process payments
  • Process orders and refunds
  • Process returns
  • Warranty and related purposes
  • Troubleshooting
  • Provide technical support
  • Marketing communications
  • Training and protection purposes
  • Research and analytical purposes
  • Understanding of customers
  • Safety and protection of employees
  • Safety and protection of customers
  • Security and protection of business
  • Quality control
  • Defense against legal claims
  • Customize content
  • Personalize ads and marketing
  • Improvement of sites
  • Services and business operations
  • New features, offerings and services
  • Conduct surveys and evaluations
  • Monitor customer interest
  • Customer database accuracy
  • Location customization
  • Improvement of ad campaigns
  • Sending newsletters and offers
  • Contacting about services and products
  • New customer identification
  • Promotions, sweepstakes and contests
  • Fraud prevention, detection, investigation
  • Legal disputes and claims
  • Protection of our legal rights and interests
  • Auditing
  • Reporting
  • Corporate governance
  • Internal operations
  • Complying with legal obligations
For more information, please refer to our PRIVACY POLICY.

Requests
Data Subject Rights Request
Your Privacy Choices
 
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